Job Summary:
We are looking for a friendly and professional Customer Service Advisor to provide exceptional service to our customers. The role involves answering customer inquiries, scheduling appointments, and offering service recommendations.

Key Responsibilities:

Greet customers and handle inquiries regarding automotive services.
Schedule appointments and provide service recommendations based on customer needs.
Maintain accurate records of customer interactions and transactions.
Communicate with the service team to ensure smooth operations.
Handle customer complaints and resolve issues promptly.
Qualifications:

Excellent communication and interpersonal skills.
Previous customer service experience, preferably in an automotive setting.
Strong organizational and multitasking abilities.
Proficiency in using computer systems and appointment scheduling tools.